Help & Support

Select a topic below for step‑by‑step guides, FAQs and troubleshooting advice.

Broadband troubleshooting

Speed tests, router setup, Wi‑Fi optimisation and line‑fault diagnostics.

Handset provisioning, soft‑phone tips and call‑routing rules.

iDRAC / IPMI access, hardware RAID, OS re‑install and remote KVM.

VPS snapshots, firewall rules, object‑storage keys and more.

Invoices, payment methods, GDPR requests and cancellation policy.