Check the existing number
Confirm whether the existing number can be ported and what date is required.
Residential digital voice
Home phone service for the digital landline era.
Move home calling onto a modern broadband-based voice service with clear options for handsets, number porting and support during the switch from legacy phone lines.
Home callingNumber porting supportHandset options
Important migration support
Digital voice needs the right checks before installation.
Some homes rely on telephone lines for care alarms, security alarms or emergency contact. The ordering flow should capture those needs before progressing a digital voice migration.
Confirm any dependent devices
Ask about alarms, care devices or services that currently use the phone line.
Choose handsets
Offer compatible handsets or adapter options where appropriate.
Packages
Residential voice layouts
Static front-end plans ready for backend product mapping.
Digital Voice Basic
From £8.99- Residential calling service
- Voicemail option
- Compatible handset options
Digital Voice Plus
From £12.99- Calling feature bundle
- Number porting support where available
- Router and ATA advice
Care Aware Setup
Quote- Migration guidance
- Alarm/telecare discussion
- Power-cut considerations